Services of Pre-Sales Assistance
Selecting the correct tool is essential for the effectiveness of the work. DAT instruments provides highly qualified personnel to support the customer in choosing the products and accessories best suited to specific construction site needs.
Customizations and Updates
DAT instruments are fully programmable and can be customized according to the Customer's operational needs. Customizations are also available for products already purchased, guaranteeing continuous updates and compatibility over time.
Speed in delivery
DAT instruments guarantees fast delivery times thanks to a warehouse constantly stocked with components and products. This allows us to promptly meet the needs of construction sites.
DAT OnLine – Timely Technical Assistance
DAT instruments provides technical support via email, telephone and, when necessary, directly on site. Assistance is also available remotely, through video conferences and advanced digital tools, for the installation, configuration and customization of software, data loggers and operating parameters.
DAT WorkShop – On-site training
Dat Instruments organizes training courses at its headquarters. A specialized technician illustrates the use of the Datologger, the correct assembly of the sensors and the complete use of the Easy Dat software. At the end of the course, a certificate of participation is issued.
Dat Onsite - Training on site
Education courses are available directly on site, carried out during the real processing phases. This mode allows operators to learn in a practical and targeted way the use of DAT Instruments tools.
Available spare parts
Dat Instruments has a wide assortment of spare parts constantly present in the warehouse. Even after many years from the purchase, repairs and substitutions of components can be made.
Maintenance, calibration and repair services
Dat Instruments offers programmed maintenance services, calibration with annual certification and repair also for dated tools. The correct functioning of the tools is essential to guarantee precise and reliable measurements.
Tool rental
For temporary needs, Dat Instruments offers a selected range of rental tools. This solution allows you to certify the processes even in the event of short -lived interventions.